Frequently Asked Questions
What makes ColdAged Night Serum different from other serums?
ColdAged uses only USDA Certified Organic ingredients with no synthetics or fillers. Our unique six-week cold-aging process releases key nutrients from our 8 botanical ingredients. Unlike mass-produced serums, we craft small batches with careful attention to ingredient integrity.
How should I incorporate ColdAged Night Serum into my skincare routine?
After your typical evening cleansing routine, place one-half to one dropper of serum into the palm of your hand. Using your fingertips, gently massage the serum onto your entire face with small circular motions to release the botanicals and maximize absorption into the skin. Use any remaining serum on your neck and décolletage. For best absorption, apply to clean, dry skin.
Is ColdAged Night Serum USDA Certified Organic?
Yes! ColdAged is USDA Certified Organic, certified by the Midwest Organic Services Association (MOSA).
How long does it take to see results?
Many customers report noticing softer, more hydrated skin after the very first night. As with all serums, individual results may vary.
How does the subscription work?
Choose a delivery frequency of 4, 6, 8, or 12 weeks and pay $58 per bottle instead of $78. Your subscription renews automatically until you cancel. You can skip a delivery, change your frequency, or cancel anytime from your account, with no fees and no minimum commitment.
Can I use ColdAged Night Serum after a professional skin treatment?
Yes, once your skin has had a short moment to settle. After most professional treatments, aestheticians recommend keeping things simple for the first day or two. When your skin feels calm again, ColdAged can be gently reintroduced to support hydration and recovery. If you're ever unsure, follow your provider's guidance for your specific treatment.
Is ColdAged Night Serum suitable for sensitive skin?
Yes! ColdAged Night Serum is gentle yet effective. Our formula is designed with soothing botanicals, making it suitable for all skin types. Like with every serum, we recommend a patch test prior to use.
Is the serum cruelty-free and vegan?
Yes! Our serum is 100% cruelty-free and vegan, made without animal testing or animal-derived ingredients.
Is the serum gluten-free and non-GMO?
Yes! Our serum is formulated without gluten and is made using only non-GMO, certified organic ingredients.
How long will one bottle last?
With nightly use as directed, our 30ml bottle typically lasts 1 month.
What's your return policy?
We stand behind every bottle. If you're not happy with your results, email us at contact@coldaged.com within 30 days of delivery with your order number and a quick note on what didn't work for you. We'll walk you through returning the bottle, even if it's empty, and once it reaches us we'll issue your refund.
Do you offer international shipping?
Currently, we only offer shipping within the United States. As our company continues to grow, we plan to expand to include an international shipping option. Follow us on Instagram @coldaged to be notified when shipping has expanded to your region outside the US.
How should I store the serum?
Keep in a cool, dark place away from direct sunlight.
Does the serum have any known allergens?
Our serum contains organic argan kernel oil, which is pressed from the kernel of the argan tree fruit. If you have a tree-nut allergy, please review the full ingredient list and consult your doctor before use. The formula contains no synthetic preservatives, fragrances, or colors. As with all serums, we recommend a patch test prior to use.
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